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ISO 9001:2015
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ISO 9001:2015

QUALITY POLICY


The policy of V. BOUGATSOS SA is the absolute satisfaction of the requirements of its customers with the provision of high quality facilities. Its goal is the continuous upgrade of its products while continuously improving the efficiency and effectiveness of the Quality Management System.
Within the framework of the Quality Policy, the Management sets specific key quality objectives, which are reviewed at regular intervals and which aim at:
• In the control of system installations to customers.

• Improving the quality and speed of customer service

• Consistent management of emerging problems and improving customer satisfaction.

• In collaboration with external partners that meet the high quality standards of the company

• Confirmation that the company's processes work effectively.


For the implementation of the Quality Policy the company operates with the following principles:
• Real and effective implementation of a Quality Management System within the EN ISO 9001: 2015 Standard.

• Every employee is responsible for the quality of his work.

• All employees are fully informed about the Quality Management System of the company and take care of its implementation, under the supervision and guidance of the Management.

• The company provides all the necessary means (resources, training) to achieve quality objectives.

• All actions, which may affect the quality, are planned and implemented in accordance with the Procedures, which have been developed based on the process approach of the Quality Management System

• All controls are analyzed and used as part of a continuous effort to improve the Quality Management System

• The Quality Management Officer has the jurisdiction and organizational independence to ensure that the Company's Quality Management System operates and is maintained in accordance with the ISO 9001: 2015 Standard.

 

CERTIFICATION SUBJECT AND PROCESSES


V. BOUGATSOS SA has installed and implements a documented integrated Quality Management System, which it maintains active and whose efficiency is constantly upgraded in accordance with the requirements of the EN ISO 9001: 2015 Standard.
The object (Scope) of the Quality & Environment Management System is:

• “Design, Construction of Clean Spaces (Cleanrooms)

• Design and Installation of Industrial Cooling and Air Conditioning Systems

• Refrigeration Facilities based on the European Regulation for FGASES »



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